Business Development Challenges in a Changing Market: A Market-Wide Study (2016)

In the Spring of 2016 we conducted a market-wide study examining law firm business development challenges in a changing market. It includes a detailed analysis of the survey findings as well as a list of best practices for firms wishing to employ effective BD programs, mitigate problematic BD challenges, and maximize the success of their BD initiatives.

Authored by David Ackert and Olivia Cowenhoven

 


In the Spring of 2015 we conducted a study on the utilization and ROI of CRM at law firms. It includes latest market-wide CRM trends in the legal industry and provides best practices for increasing utilization and measuring the ROI of CRM initiatives.

Authored by David Ackert, Gabriel Byberg and Olivia Cowenhoven


In the Spring of 2014 we conducted our second annual market-wide survey on the effectiveness of business development training and coaching programs at law firms. We wrote a white paper based on our findings including a series of recommendations on how to increase the ROI of law firm coaching and training programs.

Authored by David Ackert and Gabriel Byberg


In the Spring of 2013 we conducted a survey of North American law firms to identify the types of business development training programs they utilize with the objective of uncovering protocols that yield a positive return on investment for the firm. We wrote a white paper based on the survey findings and identified a series of best practices for designing, launching and overseeing a profitable BD training program in the legal industry.

Authored by David Ackert and Gabriel Byberg